Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use, and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Introduction

We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who are responsible for compliance with this privacy policy.

2. Identifying Purposes

We collect, use, and disclose Personal Information to provide you with the products or services you have requested and to offer you additional products and services we believe you may be interested in.

The purposes for which Personal Information is collected will be identified before or at the time of collection. In certain circumstances, consent may be implied, such as when you provide your name, address, and payment information during the order process.

3. Consent

Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where required or permitted by law.

Providing Personal Information is your choice. However, choosing not to provide certain information may limit our ability to provide products or services. We do not require consent as a condition of service unless it is necessary to provide that service.

4. Limiting Collection

Personal Information collected is limited to what is necessary for the purposes identified. With your consent, information may be collected in person, over the telephone, by mail, facsimile, or via the Internet.

5. Limiting Use, Disclosure, and Retention

Personal Information is used or disclosed only for the purpose for which it was collected unless you have otherwise consented or when required or permitted by law.

Personal Information is retained only for as long as necessary to fulfill those purposes or as required by law.

6. Accuracy

Personal Information is maintained in an accurate, complete, and up-to-date form as necessary for its intended use.

7. Safeguarding Customer Information

Personal Information is protected by appropriate security safeguards based on the sensitivity of the information. We take all reasonable precautions to prevent loss, unauthorized access, use, or disclosure.

8. Openness

We make information available about our policies and practices relating to the management of Personal Information.

9. Customer Access

Upon request, you will be informed of the existence, use, and disclosure of your Personal Information and given access to it.

You may request corrections if information is inaccurate or incomplete. Certain information may not be disclosed where permitted by law, including cases involving legal, security, or proprietary restrictions.

10. Handling Customer Complaints and Suggestions

Questions or concerns regarding this privacy policy or our privacy practices may be directed to us by contacting our support team.

Cookies

Cookies are small files stored on your device when you visit our website. We use cookies to enhance website functionality and provide a better user experience.

Most browsers accept cookies automatically. You may adjust your browser settings to decline cookies; however, this may affect website performance.

Other Websites

Our website may contain links to third-party websites not governed by this privacy policy. Once you leave our website, this policy no longer applies.

We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy statements.